Call Center
Binary's contact center combine our capabilities and expertise to provide you the right solutions. Our Call Centers engage in the complete process of project management and set up, while ensuring a full understanding of your requirements and giving you the benefits of our years of experience.
We have a very focused list of service offerings, primarily specializing in outbound services, including:
- Telemarketing (Product/Service Promotion)
- Collection
- Customer Care Programs
- Market Research - After Sales/ Pre Sales
- Verifications
Our inbound contact center services, include:
- IT Support (Hardware / Software)
- Inbound Banking Support
- Inbound Insurance Support
- Help Desk
Using our proven customizable project management framework, offsourcing, clients have realized the benefits of cost effective, flawless, and timely project execution. This framework covers the complete client servicing life cycle (CSLC) starting from lead generation to warranty support and it has been successfully used for delivering various offshore projects with 100% satisfactory results.
Our client is a US based leading manufacturer of high quality plastic food
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