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Data Acquisition & Verification for a leading Company

Client Profile

The client is a leading global company in internet space.

Challenge/Campaign Requirement

The client had requirements of adding/updating business listings to its databases which maintained on an ongoing basis and required regular updates and cleaning. In order to facilitate search opitimization, the new listings from various product categories need to be added on ongoing basis. Processing was being done in-house. There were limitations with respect to updates due to peak requirements and non availability of call center technology. The current support service team had not explored the BPO route and therefore was not able to meet the requirements with the required responsiveness.

After evaluating & analyzing various options client chose Binary Semantics’ BPO division for a pilot.

Binary Engagement

The Scope of Binary semantics engagement included:

 

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