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Content Management System

The Client

Our client is a NASDAQ listed customer care services and solutions provider for healthcare, financial services, business services, publishing, communications and travel and entertainment industries.

The client invited Binary Semantics to redevelop the existing Content Management System (CMS) which was in use by its Customer Support Representatives/Agents supporting the Marketing Operations in Publishing/Media and other industries. The redesigned system had to be developed using BEA Web Logic Platform and with advanced features not present in the existing system.

The Challenge

The key challenge was to design and develop the application in order to:

The Solution

The key features / functionalities of the redesigned CMS are as follows:

 

In This Section

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