Content Management System
The Benefits
The key benefits of the redesigned system are as follows:-
- Intuitive user interface that ensures that even non technical users can easily administer and use the application.
- Advanced Search facility and speed of response drastically reducing the time originally spent on searching for documents / information.
- Integration with existing CRM application, making the overall content management simpler and easier to manage and access.
Project Brief
- Project - Content Management System
- Customer -Leading provider of quality customer services across US and Canada (NASDAQ listed).
- Industry - Customer Services
- Tools Technology - Weblogic Portal, Weblogic Server, Weblogic Workshop, Oracle 10g, AJAX, Visio, VSS
- Platform - Linux Server
- Project Scope - Requirement Analysis, Design, Development, Integration and Testing

