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Maruti Fleet Management System

The Customer

Our client Maruti Udyog Limited (MUL) does not need a formal introduction, a subsidiary of Suzuki Motor Corporation of Japan, has been the leader of the Indian car market for about two decades.

The Background

To facilitate the corporate sales of MUL cars using the relationship management approach through Leasing and Fleet Management as two products, MUL launched a service named N2N Fleet Management Solution.

Through tie ups with other service providers like insurance company, replacement car service provider, and manpower service provider MUL presented a common face to the end client with a whole gamut of services.

End-to-end backups/solutions across the vehicle’s life like: Leasing, Maintenance, Convenience services and Remarketing are some of the key services being offered by MUL. MUL choose Binary Semantics to provide necessary IT support for their N2N Fleet Management solution.

The Challenges

MUL needed a complete B-2-B solution, in the form of a common platform, for all the partners, clients and respective MUL departments. And because this service included interaction and data exchange between multiple organizations, safety and security of data became vital - not only with regards to MUL, but also for partners and customers. Furthermore, stringent performance criteria and deadlines were the other challenges involved in the project.

The Solution

After a rigorous requirement and business process analysis, Binary’s Automobile Fleet Management System came into shape.

The system was based on a modular architecture so that different users [customers, partners, vendors and MUL] can use the modules as per their requirements. Scalability, security and flexibility were the key issues kept in mind while designing and developing of the system.

The Benefits

Binary’s Fleet Management system has provided the company with comprehensive monitoring capabilities for its fleet of vehicles, including acquisition, maintenance, insurance, accident, rescue, and remarketing.

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