80%
Queries self-served
Next-Gen AI Chatbot: A Scalable Fix for the Modern Age
Does your customer service strategy is a source of frustration, wasting resources and failing to meet customer expectations? You need a solution that reduces your long wait times, seamlessly scale customer services, breaks language barriers, addresses operational inefficiencies, and overcomes data silos. Say goodbye to your frustrations for thinking about such a solution.
iChatrobo is the next generation of generative AI chatbots, crafted specifically to tackle your industry’s key challenges. It’s not just a solution—it’s your competitive edge. Embrace efficiency, empower your team, and elevate your customer experience way beyond your imagination with iChatrobo.
- Empathetic responses that align with user intent and
emotion. - Personalized responses that incorporate usernames and
conversation context to each individual.
- Human-like understanding of query intent and emotion.
- Converse in Any Customer Language.
- Superior context-aware responses with follow-up questions
for ultimate satisfaction. - Tone and terminology to match your company’s mission and
branding guidelines.
- Tailor the conversation flow based on organization’s
specific goals.
- Multi-faceted conversation evaluation based on user
feedback, goal tracking and beyond. - Seamless integrations with any front and back-end systems
including web, chat, ERP, CRM and more.
- Convert helpdesk tickets, PDFs, CSVs, and more into an
intelligent AI assistant in seconds.
Future-Proof Your Business Strategy with iChatrobo
Superior Unstructured Data Processing
Multi-Platform Deployment in No Time
Round-the-Clock Customer Support
Self-Learning and Self-Correcting Capable
Horizontally Scalable
Seamless UX/UI Design
Emotion Detection
Sentiment Analysis
In-premise and Cloud Deployment
Drive transformative change with Gen-AI Chatbots.
Elevate customer experiences, optimize operations, and unlock new growth opportunities.
Understand, Respond, and Assist with Intelligent Voicebots
Power Your Business with Smart Voicebots
- Automatic Speech Recognition with advanced noise cancellation to accurately capture caller requests
- Utilize natural language understanding to determine the caller’s intent and identify key conversation drivers
- Text-to-Speech System with multi-language support that responds to queries in the speaker’s preferred manner
- Accessible via streaming applet, PSTN number, WhatsApp calling, and other platforms
Redefine your Business Engagement with Gen-AI Chatbot
Customer Support
- Issue resolution
- Product information
- Order tracking
Marketing & Sales
- Lead generation
- Product recommendations
- Sales support
BFSI
- Account management
- Financial guidance
- Chat-based banking
Retail/FMCG
- Customer feedback
- Loyalty programs
- Route optimization
Human Resource
- Employee onboarding
- Recruitment
- Employee support
Healthcare
- Patient support
- Telemedicine
- Medication information
Travel and Hospitality
- Booking assistance
- Itinerary management
- Localised suggestions
Education
- Student support
- Language learning
- Administrative tasks
E-commerce
- Personalized campaigns
- Order tracking
- Virtual try-ons
Real Estate
- Virtual tours
- Market insights
- Property listings
Achieving Industry Excellence with Cutting-Edge AI Chats
35%
Increase in CSAT
50%
Enhanced lead generation
30%
Boost in sales conversions
50%
Reduction in agent workload
40%
Improvement in collection efficiency
Frequently Asked questions
Have questions? We’re here to help you.
Generative AI chatbots are chatbots that use AI to create human-like text responses, understanding and responding to prompts and questions in a comprehensive way.
Traditional AI chatbots are rule-based, limited in understanding complex queries. Generative AI chatbots use machine learning to learn and respond more naturally.
Generative AI chatbots are trained on massive amounts of data. They use this knowledge to understand and respond to user queries in a comprehensive and informative way.
Generative AI chatbots offer numerous benefits, including improved customer service, increased efficiency, and the ability to generate creative content.
Generative AI chatbots excel in dynamic, personalized interactions. Industries like customer service, marketing, education, healthcare, and finance benefit greatly from their human-like capabilities.