Navigating the Automotive Insurance Landscape with Omnichannel Solutions
The automotive insurance industry holds a significant market position with a strong customer base. Developing an omnichannel ecosystem is crucial for overseeing the complete lifecycle of motor insurance. Our integrated solutions streamline operations across channels, ensuring smooth interactions throughout the customer’s insurance journey.
Our omnichannel framework is designed for insurers, Automotive OEMs, brokers, MISPs, web aggregators, and embedded insurance service providers, catering to their varied customer requirements. Our platform facilitates functions from generating quotes to renewing policies, resulting in a more effective and customer-centric insurance management system.

Key aspects of our Auto Lifecycle solution
Our comprehensive suite of insurance software solutions effortlessly manages the entire lifecycle of automotive insurance. VISoF solutions cater to Original Equipment Manufacturer (OEM) insurance and are equipped to handle B2B, B2B2C, PoSPs, and MISP agents effectively. These are,

- With our system in place, you can get an insurance quote from any insurance company in seconds.
- Effortlessly show premium breakups along with discounts to customers.
- Distinguish different premium offered by insurers, Add-Ons, Discounts, etc.
- Get instant ratings/rankings based on multiple factors for a personalized touch.
- Seamless distribution of quotes to customers via email/SMS/WhatsApp.
- Enjoy a smooth and seamless customer acquisition process.

- One central source for policy holder information.
- Handle potential customers’ inquiries and interest from various sources Capture, assess, and categorize leads using dynamic dashboards.
- Automate responses, plan targeted campaigns and gauge lead engagement levels.
- Boost your sales with the added bonus of Extended Warranty support for your customers.

- Effortlessly integrate customer information and ensure smooth issuance of policy.
- Dealer Management System (DMS) Integration for quickly fetching customer and vehicle details.
- Verify legal and regulatory requisites of issued policies effortlessly.
- Facilitate policy issuance across multiple channels.
- Enable rapid retrieval of issued policies for analysis purposes.

- Digitize the workflows essential for modern customer-centric policy services.
- Streamline insurance policy renewals with CRP Portal.
- Hassle-free support to lifecycle management of a policy such as endorsements, renewals, cancellations, rewrites and reinstatements.
- Enable automated reports to agents, and alerts policyholders regarding renewal and claim details.
- Download and view policies through manufacturers’ mobile apps.

- Flawlessly initiate claim submission and registration.
- Automate workflows entirely for efficient processing of customer claims.
- Retrieve labour cost, part cost and job card details from DMS for claims servicing.
- Perform pre-and final invoice submissions, raise inspection request and update repair completion status.
- Facilitate the collection and assessment of required documents.
- Generate valuable insights and reports for streamlined claim processing.
- Real time Intimation to customer on different claim stages.

- Extensive Agent Support (MISP/DP/SP/ISP/PoSP)
- Effortless Management of Payouts, Brokerage, and Commissions
- Specialized MIS/ Reports and Dashboards
- Management of User Roles and Rights
- Impeccable implementation with Expenses of Management (EoM)
- Dedicated mobile app for POSP/dealer person to get in touch physically with customers for policy buying.

- Explore state-of-the-art integration with a variety of third-party services
- Vehicle manufacturer insurance integration while purchasing vehicles.
- Incorporate broker accounting systems for hassle-free commission management and payouts.
- Customer self-service portals for policy purchase and post-policy actions.
- SMS/WhatsApp and e-KYC integrations
- Collaborate with AI partners for smooth vehicle pre-inspection in break-in cases.
- Enable convenient e-payments through various widely accepted modes.
- Leverage APIs for real-time No Claim Bonus (NCB) verification during renewals.

- Integrate e-signatures for both agents and customers within the system.
- Enhance security with mobile and email-based OTP authentication.
- Stay updated with instant upgrades following IRDAI norms/rules/regulation changes and other compliance supports like GST and RBI Norms related to insurance.
- Streamline processes by facilitating 64 VB upload via web services from insurers.
- Implement a robust Ticketing System and Grievance Management System.
- Support issuance of Service coupons.
- Ensure the verification of digitally signed invoices for added authenticity.
Turbocharge Insurance Company Operations with Motor Insurtech Solution
Enhanced motor insurance journey on Customer and Partner Portals
Flawless Implementation of AI-Driven Usage Based Insurance (UBI)
Real-time tracking of policies generated, issued, and in-process
Evaluate and authorize initiated claims
Monitor diverse insurance product performance
Hassle-free calculation and distribution of commissions
Smooth integration of multiple stakeholders and customers
Facilitate seamless data exchange and verification
Modernize Entire Policy Administration Systems
Transforming OEM Operations with Customizable Insurtech Solution
Onboarding of MISP and DP
- Complete control over the onboarding process.
- Uploading and assessment documents like KYC, PAN.
- Customized Training and Assessment.

Policy Issuance
- Renew/Issue a New policy for any vehicle.
- Vehicle pre-inspection process support for break-in cases.
- Provide insurance for individuals or corporates.
- Tailor-made add-ons and discounts.
- Multiple online payment support including CUG (Close Circuit User Group) cards.
- Option for Personal Accident (PA) covers and Legal Liability Protection.

Endorsement & Cancellation
- Financial Endorsements such as Ownership Transfer, IDV change and others.
- Non-Financial Endorsements such as Vehicle Details, Proposer Details and others.
- Flawlessly raise Policy Cancellation Request to ICs.

Claim
- Online Claim intimation to ICs
- Insights on Multiple Claim Stages.

Payout Handling
- Comprehensive Calculation of OD and TP Payout.
- Precise handling of Dealer and Broker Payouts.

Streamline PoSP and Web Aggregator Workflows
- Complete control over the onboarding process uploading documents like KYC.
- Customized training and assessment support.
- Comprehensive integration and deployment.
- Along with Add-ons, Discounts, and much more.
- Compute and disburse commissions and incentives after policy issuance.
Discover our suite of solutions aimed at crafting customized vehicle insurance management system.
Join us in developing an innovative platform that transform the insurance process for users.
Diverse Reports
Our Insurtech solution provides various reports tailored to your specific needs.
Policy Summary
Individual Policy
Endorsement
Claim
Lost Policy
Group Reports
Policy Service Logs
Cancellation and More
Optimize Your Motor Insurance Experience with Our Insurtech Platform
Our state-of-the-art solutions guarantee effectiveness, precision, and dependability at each phase to offer unmatched customer experiences.
Efficient Policy Management
In-Premise and Cloud Deployment
Latest UI and UX Control for Users
Faster Claim Initiation and Claim Insights into Multiple Stages
Quick Query Resolution
Adherence to Regulations
Real-time Reporting and Analytics
Efficient Migration from Existing vendors /systems/platforms
Frequently Asked questions
Have questions? We’re here to help you.