Comprehensive Insurance AI Chatbot
Despite many insurance providers offering online purchase options, consumers often struggle to navigate and find the assistance they need. Reports indicate that three out of four customers who tried buying insurance online faced issues. To alleviate that, VISoF came up with a WhatsApp chatbot, which has generative AI capability.
The chatbot provides instant access to comprehensive insurance solutions, transforming the experience for all insurance companies, service providers and customers. The chatbot also enhances website visits and IVR calls while eliminating customer helpline waits.
Simplified Insurance Solutions at Customer Fingertips with AI-Chatbot
- Hassle-free simplified policy purchase options for customers with a snap.
- Explore, customize, and finalize policy through a friendly chat interface.
- Quick and hassle-free policy renewals right from WhatsApp.
- Instantly file a claim via chat and receive a real-time Claim Notification Number in seconds.
- Customers can instantly enter the Claim Number to get the exact claim status through chat.
- Enable customers to effortlessly chat to receive all policy-related documents instead of enduring long waits on the helpline.
- Enable customers to locate 5 nearby garages by just entering the PIN codes.
- Provide roadside emergency or urgent assistance 24*7 without manual intervention.
- Send friendly reminders, keeping customers on track with their policy renewals.
- Implement Bot-to-Human Transfer for personalized customer assistance when required.
- AI Chatbot enables convenient e-payments through various widely accepted modes.
- Facilitate smooth and secure digital payments by guiding users through the transaction process.
Boundless Gateways to Spark Conversation
Explore our robust chatbot gateways to seamlessly initiate conversations
Empowering ICs, Brokers, and POSPs
Our Generative-AI Chatbot is capable of revolutionizing the entire insurance operations.
Smooth online policy acquisition with complete post-purchase management
Effortless endorsements, cancellations, and claims
Customized conversation for specific needs
No separate app deployment
Improved customer loyalty through ongoing interaction
Reduced customer service handling and waiting times
Discover the exceptional customer benefits of integrating our WhatsApp Chatbot into your insurance operations.
Decoding AI Chatbot’s Technical Brilliance
Explore the advanced technical capabilities that power our WhatsApp Chatbot
- Pre-integrated with partner Insurance Company Core Systems for end-to-end policy issuance and claims journeys.
- Ideally suited for End Customers, Dealers, and POS Agents.
- With existing VISoF Policy Distribution Engine.
- Built on the latest technologies and Recommendation Engine.
Reshape Insurance Experience with AI Chatbot
Reduction in customer support costs
Enhanced customer acquisition through conversational AI’s
Reduction in inbound queries for routine queries and FAQs
AI Blueprints Tailored for Future InsureTech
Buddy is far more than an ordinary chatbot—it’s one of the most advanced AI-LLM chatbots on the market.
Smart, human-like conversations to understand complex queries.
Continuously improve the chatbot’s responses and accuracy over time.
Advanced language models for natural, context-aware replies.
Transform Your Insurance Experience Today
Ready to Simplify Your Insurance Journey?
Simplify policy management, streamline claims, and enhance customer satisfaction effortlessly.
Frequently Asked questions
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