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Overview
Overview
Overview
Overview
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    IDP

    Unlock Document Data with Gen AI

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    iChatrobo

    Chat Smarter. Assist Faster.

Overview

Next-Gen AI Chatbot: A Scalable Fix for the Modern Age

Does your customer service strategy is a source of frustration, wasting resources and failing to meet customer expectations? You need a solution that reduces your long wait times, seamlessly scale customer services, breaks language barriers, addresses operational inefficiencies, and overcomes data silos. Say goodbye to your frustrations for thinking about such a solution.

iChatrobo is the next generation of generative AI chatbots, crafted specifically to tackle your industry’s key challenges. It’s not just a solution—it’s your competitive edge. Embrace efficiency, empower your team, and elevate your customer experience way beyond your imagination with iChatrobo.

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  • Empathetic responses that align with user intent and
    emotion.
  • Personalized responses that incorporate usernames and
    conversation context to each individual.
  • Human-like understanding of query intent and emotion.
  • Converse in Any Customer Language.
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  • Superior context-aware responses with follow-up questions
    for ultimate satisfaction.
  • Tone and terminology to match your company’s mission and
    branding guidelines.
  • Tailor the conversation flow based on organization’s
    specific goals.
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  • Multi-faceted conversation evaluation based on user
    feedback, goal tracking and beyond.
  • Seamless integrations with any front and back-end systems
    including web, chat, ERP, CRM and more.
  • Convert helpdesk tickets, PDFs, CSVs, and more into an
    intelligent AI assistant in seconds.
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Future-Proof Your Business Strategy with iChatrobo

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Superior Unstructured Data Processing

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Multi-Platform Deployment in No Time

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Round-the-Clock Customer Support

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Self-Learning and Self-Correcting Capable

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Horizontally Scalable

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Seamless UX/UI Design

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Emotion Detection

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Sentiment Analysis

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In-premise and Cloud Deployment

Drive transformative change with Gen-AI Chatbots.

Elevate customer experiences, optimize operations, and unlock new growth opportunities.

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Understand, Respond, and Assist with Intelligent Voicebots
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Power Your Business with Smart Voicebots

  • Automatic Speech Recognition with advanced noise cancellation to accurately capture caller requests
  • Utilize natural language understanding to determine the caller’s intent and identify key conversation drivers
  • Text-to-Speech System with multi-language support that responds to queries in the speaker’s preferred manner
  • Accessible via streaming applet, PSTN number, WhatsApp calling, and other platforms
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Redefine your Business Engagement with Gen-AI Chatbot

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Customer Support
  • Issue resolution
  • Product information
  • Order tracking
marketing-sales
Marketing & Sales
  • Lead generation
  • Product recommendations
  • Sales support
bfsi
BFSI
  • Account management
  • Financial guidance
  • Chat-based banking
retail
Retail/FMCG
  • Customer feedback
  • Loyalty programs
  • Route optimization
human-resource
Human Resource
  • Employee onboarding
  • Recruitment
  • Employee support
healthcare
Healthcare
  • Patient support
  • Telemedicine
  • Medication information
travel-and-hospitality
Travel and Hospitality
  • Booking assistance
  • Itinerary management
  • Localised suggestions
education
Education
  • Student support
  • Language learning
  • Administrative tasks
e-commerce
E-commerce
  • Personalized campaigns
  • Order tracking
  • Virtual try-ons
real-estate
Real Estate
  • Virtual tours
  • Market insights
  • Property listings

Achieving Industry Excellence with Cutting-Edge AI Chats

80%
Queries self-served
35%
Increase in CSAT
50%
Enhanced lead generation
30%
Boost in sales conversions
50%
Reduction in agent workload
40%
Improvement in collection efficiency

Frequently Asked questions

Have questions? We’re here to help you.

Generative AI chatbots are chatbots that use AI to create human-like text responses, understanding and responding to prompts and questions in a comprehensive way.

Traditional AI chatbots are rule-based, limited in understanding complex queries. Generative AI chatbots use machine learning to learn and respond more naturally.

Generative AI chatbots are trained on massive amounts of data. They use this knowledge to understand and respond to user queries in a comprehensive and informative way.

Generative AI chatbots offer numerous benefits, including improved customer service, increased efficiency, and the ability to generate creative content.

Generative AI chatbots excel in dynamic, personalized interactions. Industries like customer service, marketing, education, healthcare, and finance benefit greatly from their human-like capabilities.
Binary Semantics is dedicated to the XaaS (Anything-as-a-Service) model, offering a comprehensive ecosystem of solutions.
Our products - Fleetrobo®, GSTrobo® and VISoF® reflect our commitment to providing businesses with the tools they need to succeed.