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Comprehensive Insurance AI Chatbot

Despite many insurance providers offering online purchase options, consumers often struggle to navigate and find the assistance they need. Reports indicate that three out of four customers who tried buying insurance online faced issues. To alleviate that, VISoF came up with a WhatsApp chatbot, which has generative AI capability.

The chatbot provides instant access to comprehensive insurance solutions, transforming the experience for all insurance companies, service providers and customers. The chatbot also enhances website visits and IVR calls while eliminating customer helpline waits.

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Simplified Insurance Solutions at Customer Fingertips with AI-Chatbot

  • Hassle-free simplified policy purchase options for customers with a snap.
  • Explore, customize, and finalize policy through a friendly chat interface.
  • Quick and hassle-free policy renewals right from WhatsApp.

  • Instantly file a claim via chat and receive a real-time Claim Notification Number in seconds.
  • Customers can instantly enter the Claim Number to get the exact claim status through chat.
  • Enable customers to effortlessly chat to receive all policy-related documents instead of enduring long waits on the helpline.

  • Enable customers to locate 5 nearby garages by just entering the PIN codes.
  • Provide roadside emergency or urgent assistance 24*7 without manual intervention.

  • Send friendly reminders, keeping customers on track with their policy renewals.
  • Implement Bot-to-Human Transfer for personalized customer assistance when required.

  • AI Chatbot enables convenient e-payments through various widely accepted modes.
  • Facilitate smooth and secure digital payments by guiding users through the transaction process.

Boundless Gateways to Spark Conversation

Explore our robust chatbot gateways to seamlessly initiate conversations

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Website
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Social Media
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Emails
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QR Codes

Empowering ICs, Brokers, and POSPs

Our Generative-AI Chatbot is capable of revolutionizing the entire insurance operations.

ADAS Technology

Smooth online policy acquisition with complete post-purchase management

Effortless endorsements, cancellations, and claims

ADAS Technology integration

Customized conversation for specific needs

No separate app deployment

Improved customer loyalty through ongoing interaction

Data security in ADAS system

Reduced customer service handling and waiting times

 

Deliver Value to Consumers

Discover the exceptional customer benefits of integrating our WhatsApp Chatbot into your insurance operations.

Decoding AI Chatbot’s Technical Brilliance

Explore the advanced technical capabilities that power our WhatsApp Chatbot

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Efficient Integration
  • Pre-integrated with partner Insurance Company Core Systems for end-to-end policy issuance and claims journeys.

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Versatile Accessibility
  • Ideally suited for End Customers, Dealers, and POS Agents.

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Compatibility
  • With existing VISoF Policy Distribution Engine.

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Cutting-Edge Algorithms
  • Built on the latest technologies and Recommendation Engine.

Reshape Insurance Experience with AI Chatbot

30%

Reduction in customer support costs

43%

Enhanced customer acquisition through conversational AI’s

80%

Reduction in inbound queries for routine queries and FAQs

AI Blueprints Tailored for Future InsureTech

Buddy is far more than an ordinary chatbot—it’s one of the most advanced AI-LLM chatbots on the market.

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Artificial Intelligence

Smart, human-like conversations to understand complex queries.

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Machine Learning

Continuously improve the chatbot’s responses and accuracy over time.

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Large-Language Models

Advanced language models for natural, context-aware replies.

Elevate Your Insurance Services with Cutting-Edge AI-Chatbot

Transform Your Insurance Experience Today

Ready to Simplify Your Insurance Journey?

Simplify policy management, streamline claims, and enhance customer satisfaction effortlessly.

Get Started with VISoF Buddy!

Frequently Asked questions

Have questions? We’re here to help you.

VISoF Buddy helps insurance companies enhance customer engagement, streamline operations, and reduce customer service handling times by providing automated assistance via chat.

Customers can explore, customize, and purchase insurance policies effortlessly through a user-friendly chat interface. The chatbot also simplifies policy renewals, claims filing, and document access.

Customers can file insurance claims instantly via chat and receive real-time Claim Notification Numbers. They can also check claim statuses promptly through the chat interface.

Yes, VISoF Buddy is designed for efficient integration with partner Insurance Company Core Systems, facilitating seamless policy management and claims processing.

No, VISoF Buddy operates directly through WhatsApp, eliminating the need for users to download additional applications for insurance-related services.

VISoF Buddy enhances customer engagement, streamlines policy purchases, simplifies renewals, handles claims, and provides instant access to policy documents—all through a user-friendly chat interface.

Yes, VISoF Buddy uses AI and machine learning to understand and respond to complex queries, continuously improving its responses over time.
Binary Semantics is dedicated to the XaaS (Anything-as-a-Service) model, offering a comprehensive ecosystem of solutions.
Our products - Fleetrobo®, GSTrobo®, Complyrobo™, VATrobo™ and VISoF® reflect our commitment to providing businesses with the tools they need to succeed.